Online Order Returns and Exchanges

You are responsible for return shipping costs. Upon request we can provide you with a pre-paid label and reduce your refund/exchange credit to cover the label’s cost ($10.00).

Please click here to request your label.

You may also make your own shipping arrangements to have your return sent to:

Stan’s Fit For Your Feet
Attn: Internet Returns
17155 W. Bluemound Rd Ste C
Brookfield, WI 53005

We will gladly accept refunds or exchanges on unworn merchandise within 30 days of purchase with receipt. Refunds or exchanges of Sale or Clearance items with a price ending in $.90 will not be accepted.  All merchandise must be shipped to us in original condition, in the original product box, and in proper packaging.  Please place the boxed product in a proper shipping box or padded envelope when returning.  Returns and Exchanges received after 30 days are unable to be processed.

Online Orders may be returned or exchanged at one of our retail stores with receipt.

Original Shipping costs are non-refundable.

For online order questions, email us at customerservice@stansfootwear.com or call at 262-432-4030 ext #7. Our Corporate Office business hours are Monday-Friday, 9am-4pm Central Standard Time.

Stan’s Retail Store Returns & Exchanges

Please contact one of our retail stores for details on our in-store return policy.

Shipping

We ship all online orders via FedEx Smartpost, USPS First Class Mail, USPS Priority Mail, Fedex Ground, Fedex 2 Day, and Fedex Overnight.  Free shipping is available for orders over $100.  Orders will ship within 2 business days after your order is placed. Orders ship Monday – Friday excluding holidays.  While we do our best to ship out Overnight Shipping orders the same day, Overnight Shipping orders placed after 4pm CST may not ship until the next business day.

We are unable to ship to International addresses and International Freight forwarding addresses or warehouses.

Sales Tax Policy

Please visit this link for more information.